01 — Support
Customer support.
Report an issue with your IES-installed system. For emergencies, call (844) 909-0437.
02 — Service Ticket
Report a
system issue.
Emergency Line
(844) 909-0437Response Times
Critical — System Down2 hours
High — Safety Impacted4 hours
Medium — Degraded1 business day
Low — Routine2 business days
QR Code Support
Scan the QR code on your IES-installed equipment to access this page directly from the floor.
Open a Service Ticket
Describe the issue. We prioritize by urgency.
