Privacy Policy

Industrial Engineering Solutions Inc

Effective: October 30, 2026

Industrial Engineering Solutions Inc (“IES,” “we,” “us”) operates iengsolutions.com. This policy explains what information we collect through the site, how we use it, and the choices you have. It is written in plain language on purpose.

Information you give us

When you use a form on this site — the contact form or the free assessment form/tool — we collect:

• Your name
• Your work email address
• Your phone number
• Your company name
• The details you include in your message or assessment answers

Form submissions go into our customer relationship management system (HubSpot) so we can respond to your enquiry and follow up with you about our products and services.

If you phone us, we may note the details of the conversation the same way.

Information collected automatically

When you visit the site, we and our service providers automatically collect:

• Pages you visit and how long you spend on them
• Your device type, browser, and operating system
• Your approximate location (city/region level, derived from your IP address)
• How you arrived at the site, including whether you clicked one of our ads

We collect this using cookies and similar technologies, described below.

Cookies and tracking

We use:

• Google Analytics 4 to understand how visitors use the site so we can improve it. Google Analytics sets cookies that record visits, pages viewed, and device and browser information.
• Google Ads conversion tracking to measure whether our advertising works. When a visitor who clicked one of our ads submits a form, a conversion is recorded. Google may use cookies to measure and improve ad delivery and performance.

You can control cookies through your browser settings, including blocking or deleting them. The site will still work if you block cookies, though our measurement will be less accurate.

For advertising choices, you can:

• Adjust how Google personalizes ads at Google Ads Settings (adssettings.google.com)
• Opt out of interest-based advertising from participating companies at the Digital Advertising Alliance opt-out page (optout.aboutads.info) or the Network Advertising Initiative page (optout.networkadvertising.org)

How we use information

We use the information we collect to:

• Respond to enquiries and provide quotes and facility assessments
• Provide, schedule, and support our products and services
• Operate, maintain, and improve the site
• Measure the performance of our marketing and advertising
• Meet legal and accounting obligations

How we share information

We do not sell personal information.

We share information only with:

• Service providers that run parts of our operation, currently Google (website analytics and advertising measurement) and HubSpot (customer relationship management and form handling). They process information on our behalf for the purposes described in this policy.
• Legal requirements — when we are required to by law, court order, or to protect our rights and safety.
• A business transfer — if IES is sold or merged, information may transfer to the new owner, subject to this policy.

Data retention

We keep enquiry and customer information for as long as needed for the purposes described above, including maintaining a business relationship with you and meeting legal and accounting requirements. You may ask us to delete your information at any time (see “Your choices and rights”).

Security

We use reasonable administrative and technical measures to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

You may contact us at any time to:

• Ask what personal information we hold about you
• Ask us to correct information that is wrong
• Ask us to delete your information
• Ask us to stop contacting you for marketing

Use the contact details at the end of this policy, or the contact form on this site.

California residents: California law gives you the right to know what personal information we collect and to request its deletion, subject to exceptions. We do not sell personal information, so no opt-out of sale is needed. We will not discriminate against you for exercising these rights. Residents of other states with privacy laws hold similar rights to know, correct, and delete, and we honor those requests the same way.

Children

This site is a business-to-business site and is not directed to children under 16. We do not knowingly collect information from children under 16. If you believe a child has submitted information through this site, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we will post the updated version on this page and change the effective date at the top.

Contact us

Industrial Engineering Solutions Inc
90 Fort Wade, Suite 100, #1034
Ponte Vedra, FL 32081
Phone: (844) 909-0437
Or use the contact form at iengsolutions.com/contact